Frequently Asked Questions

• older than 60.
• who have serious chronic medical conditions, such as diabetes, heart disease and lung disease.
• who have weakened immune systems.

• Sanitizing common touch surfaces regularly
  • All door handles
  • The counters both checkout and kitchen
  • The kitchen and community space tables 
  • Our Credit Card/Debit Machine 
  • Shared Pens 
  • Computer Surfaces 
  • Bathroom Surfaces 
  • Anything else that comes to our attention 
• Encouraging employees and community to stay home if feeling unwell 
• Removal of Ravelry computer until the current crisis passes (keyboards are a high touch surface)
• Providing hand washing resources, sanitizing wipes, tissues, and Purell  
• Removing shared foods from the kitchen 
• We are postponing planning for Irina's memorial, as per Jim's decision 

• Stay home if you are in a high risk group
• Stay home if you are feeling unwell or a household member is unwell 
• Wash your hands often 
• Avoid touching your face especially nose, eyes, and mouth 
• Cover all coughs and sneezes with a tissue and dispose of it and wash your hands 
• Please don't bring in shared food
• Use disposable cups, bowls, plates and cutlery 
• Wash your hands before eating or drinking
• Relax and strengthen your immune system 
• When washing your hands, make sure you are using proper hand washing procedures

Follow these five steps every time.

1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice. 
4. Rinse your hands well under clean, running water.
5. Dry your hands using a clean towel or air dry them.

• Before, during, and after preparing food
• Before eating food
• Before and after caring for someone at home who is sick
• Before and after treating a cut or wound
• After using the toilet
• After changing diapers or cleaning up a child who has used the toilet
• After blowing your nose, coughing, or sneezing
• After touching an animal, animal feed, or animal waste
• After handling pet food or pet treats
• After touching garbage

• Be welcome to folks of all races, genders, religions, sexual orientations, and abilities
• Hate speech of any kind will not be tolerated 
• Harassment of any community member or employee will not be tolerated
• Let's try to stay away from political debating
• We want you to take care of yourself, so when you're sick please stay home and rest well. 
• Please clean up spaces you use, put trash and recycles in the correct bins, and pick up any bits of yarn or fiber that may have gotten away in your creating
• Please label anything you put in the fridge with your name and date, anything older than two weeks (two months for the freezer) is at risk of disposal 
• Please wash your mug, glass, dish, and silverware if you can 
• If you have large equipment or bags, please tuck them somewhere out of the way and help keep our walkways clear